New Hearing Aids

Jeffrey Sirianni audioman at HCTC.NET
Wed Jun 25 22:50:07 EST 1997


rsiegel663 at aol.com (RSiegel663) writes:

>The Widex Senso has a number of models; CX ITE, ITC, Half Shell, Mini
>Canal, the new CIC, C8 BTE, and C18 BTE. Widex also has a suggested price
>list.

This is true.  My practice uses the manufacturer's suggested retail for the
pricing of aids.  We try to stand apart from others in our area by providing
things such as rehabilitation sessions, hearing aid checks, Dri-Aid kits,
and hearing aid batteries at no additional cost.  My practice is in a small
geographic area in semi-rural Texas.  In Houston, Dallas, or San Antonio,
this practice of including services and products as part of the hearing aid
package helps make one practice stand out versus another.  Consumers may be
more interested in all the products and services included with a hearing aid
while others may shop solely on price.  That is their right as a paying
consumer, but I warn people of shopping on price alone in that they need to
be sure that they are comparing apples to apples.

>The aids come with a one year loss and damage and second year repair
>warrenty.

>You have the option of second year loss and damage as well aas a third
>year repair warrenty, which can be added to the aids within the first 90
>days after purchase. The cost of the units to the dispensing facility
>will vary by model and the suggested prices range over $1000 range from
>the least expensive to the most expensive.

One thing that I like to do is include second year warranties at no
additional charge to the patient.  Most patients are happy to know that
I am including that for them with no additonal cost to them.

>Many people are more concerned with $$$$$$$ rather than , as you so
>accuratly stated, a combination, full service facility with a specialist
>that had the reputation and experience to make you feel that you were in
>good hands. Many of the horror stories start from bargan hunting( not
>informed consumer) for the best bartered price ( not the best technology
>at the price that is in the range of your pocket).

It is important that comsumers who leave the office to shop around get
information on what product you are offering and what is included with
that product.  I had a lady, who had just ordered a programmable BTE
from me return and say that her sister just bought a mail order BTE for
a few hundred dollars.  I had to go into great detail in what she was getting
and what her sister got.

>You are not buying just the manufactured product, you are getting into a
>relationship with a professional that may last a lifetime and you do not
>want to be handled by old technology or theories of treatment. You want
>to have confidance in your dispenser.

Nicely put....

Jeff

-- 
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* Jeff Sirianni, M.A., CCC-A                      *
* Sound Advice / R.G. Delaney, M.D.               *
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