3700 error

Lynn Petukhova orvietl at rockvax.rockefeller.edu
Tue Mar 7 16:11:53 EST 2000


Hello:

I was wondering if anyone using the 3700 is familiar with the following
error message:

"Start up has failed as a result of database not running.  Contact your
Administrator"

Our instrument crashes fairly frequently since we upgraded to 1.1.  We see
this error message after restarting the computer, upon trying to re-launch
data collection.

Thanks in advance for any feedback.

Lynn

Lynn Orvieto Petukhova
Genotyping Group Leader
Starr Center for Human Genetics
Rockefeller University
1230 York Avenue, Box 241
New York, NY  10021
  phone: (212) 327-7181
  fax:   (212) 327-7182  


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