3700 error

[Carrie Sougnez]

This occurs when the Orbix web daemon looses connection with the database.  We
solve this by opening a new Web Daemon and then running regservices.bat which
is found in the  perkin elmer/abi/3700/bin folder.   It works almost every
time.

--Carrie Sougnez
Sequence Detection
WICGR

Lynn Petukhova wrote:

> Hello:
>
> I was wondering if anyone using the 3700 is familiar with the following
> error message:
>
> "Start up has failed as a result of database not running.  Contact your
> Administrator"
>
> Our instrument crashes fairly frequently since we upgraded to 1.1.  We see
> this error message after restarting the computer, upon trying to re-launch
> data collection.
>
> Thanks in advance for any feedback.
>
> Lynn
>
> Lynn Orvieto Petukhova
> Genotyping Group Leader
> Starr Center for Human Genetics
> Rockefeller University
> 1230 York Avenue, Box 241
> New York, NY  10021
>   phone: (212) 327-7181
>   fax:   (212) 327-7182
>
> ---