Joseph W Cook
Joseph.Cook at bms.com
Thu May 10 13:13:37 EST 2001
We have not experinced any of these problems with our two 3100's. We have
had one machine for several months now and just recently received delivery
of another. I have yet to experience any major problem. In my experience,
this is the most robust piece of equipment in our lab. Our network is
always connected to the instrument computers. I even transfer data from the
machine to the server during runs. I don't know about the error log because
I have not had the need to look for it.
I'm very suprised to here about any problem. It sounds like a software
issue. I suggest having a service engineer come and do a complete
rei-nstall of the software.
Alison Brown wrote:
> I've several questions for other 3100 users out there....
> 1) Is anyone else having problems with parts of plates being skipped? Or
> problems with scheduling?
> 2) Has anyone found a stored error log?
> 3) I'd like to automatically download data to a networked drive but have
> heard that keeping machine networked during run may cause problems?
> Does anyone have experience of this?
> I'd appreciate any comments, help etc
> Thanks in advance,
> Alison Brown
> Channing Laboratory
> 181 Longwood Avenue
> Boston, MA 02115
> Ph: 617-732-5561
> Fax: 617-264-5135
> Email: alison.brown at channing.harvard.edu
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