A note of caution to all you netters:
A week ago I found antibodies to human cytochrome subunit III in an
online catalogue of Research Diagnostics and ordered them. When I
received them it turned out that they shipped antibodies to subunit II
- a slight difference, but... When I called and asked for replacement
I was told that the company did NOT have antibodies to SU III and the
entry in the WWW catalogue was a mistake. They were good enough to
supply their FedEx acct # so that I can ship it back.
Now, TODAY, I got ANOTHER shipment OF THE SAME STUFF! This time,
however, people on the other side of the phone were not as polite.
None of them cared to reveal their names and the second person who
spoke to me was EXTREMELY RUDE AND INSULTING.
I will NEVER be doing business with these people again. The legal
issues aside, they cannot READ, for crying out loud!
I am sending this message as a cc to the president of Research
Diagnostics and will post an update if I hear from him.
RUDE and IGNORANT - that's my diagnosis.
Victor Levenson MD/PhD
Res Asst Prof
UIC, Dept of Genetics M/C 669
900 S Ashland Ave The one who wants finds HOW
Chicago IL 60607 The one who doesn't finds WHY
levenson at uic.edu