SURVEY - Things we'd like to see (commercial)
andrewt at r-node.io.org
Thu Apr 13 16:44:34 EST 1995
I am posting this for a business consulting company. It is a
questionnaire on the subject of lab techniques, equipment and software
in the biotechnology field, with an eye toward introducing prducts
into those areas where respondents feel there are weaknesses. This is
your chance to complain about everything from overpriced equipment to
ergonomic disfunction :-). Please send responses to one of the two
couper at magi.com
andrewt at io.org
Thanks in advance,
April 5, 1995
ADP & Associates
42 Rideau River Lane
email: couper at magi.com
We are a business consulting company conducting a market study
on behalf of a research and development group interested in
expanding into biotechnology. Our client is specialized in the
creation of new and innovative scientific equipment. The
object of this survey is to get the direct input of the actual
users of the intended technology. Our client is constantly
looking to develop products that will simplify your work,
save you time, improve safety and reduce your operating costs.
In the questionnaire we have tried to find a balance where the
questions will simultaneously cover all our respondants areas
of interest and be specific enough for their particular needs.
We have also tried to keep it as short as possible. Should
you find that our questionnaire does not adequately address
your interests, please feel free to add your comments at the
end. All of your comments are valuable to us and all of your
ideas have potential. Our client is capable of producing
products with a varying range of complexity, from the most
rudimentary test-tubes to specialized automation hardware and
computer software. Should your suggestion be a starting point
for an actual product, you will qualify for an
idea/development bonus of $500.00
We would like to take this opportunity to thank you for your
valuable input. If you have any questions or require further
information please feel free to contact us at the above
address or telephone number.
If you would like to be kept informed of our client's product
development, please print your name, address and FAX number at
the bottom of the questionnaire.
A. Douglas Palmer.
1. What are the three most time consuming tasks or
procedures carried out in your laboratory?
2. Is equipment used in performing these tasks? [Yes/No]
If so, what?
If not, what would you like to see made available?
3. What types of equipment or tools for research, production
or management would you like to see made available to you
(not currently available on the market)?
What improvements (not available on the market) to your
current equipment would you like to see? Please describe.
4. What types of equipment or tools, which you are not
currently using, would you purchase if it were priced
lower? What type of equipment or tools do you feel you
are paying too much for?
5. What dangerous activities do you regularly perform? Could
they be made safer with better tools or equipment?
6. What are some of the more "menial" tasks performed in
your laboratory? (tasks which use up valuable personnel
hours, taking away from research).
7. Could your daily operations be improved by the use of
specialized computer software? [Yes/No]
What should this software be capable of achieving? Please
provide as much detail as you feel appropriate.
Simulation and Prediction
Control and Monitoring of Equipment
8. What are your fields of expertise? Please indicate as
many as appropriate. (Please be as specific as you can).
9. Is your research primarily market oriented or
10. What is the size of your laboratory (number of
1 - 5
6 - 10
11 - 15
16 - 20
11. Which trade publications do you read?
12. If you have any other comments or suggestions please feel
free to put them here.
Andrew Thomas - President, Sakura Software Inc.
Watch for SCADALisp - Real-time control and UI language for QNX/UNIX
For information, email andrewt at io.org
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