renate.ratlos at bigfoot.com (Renate Ratlos ) wrote:
>On Wed, 29 Sep 1999 21:53:26 GMT, Michael Stanley
><thesmilecentre at home.com> wrote:
>>A while back I walked into Sears with a broken 3/8" ratchet (wrench). I
>>told the salesman I broke it loosening a lug nut on my '74 Beetle (German
>>quality - 200,000+ miles). Salesman placed a new one in a sack, which he
>>handed to me, took the old broken one and tossed it into a box under the
>>register. He said "Come back when you need a new one. You may like to try
>>a 1/2" ratchet or a lug wrench next time." No questions, no complaints,
>>>>Patient broke a PFM crown. Five years in the mouth. Replaced "No Charge".
>>Apologized for the inconvenience.
>>>>We can afford these things when we know that they are rarities.
>These things are done voluntarily - in SINGLE cases. And you do not
>have any RIGHT to DEMAND a replacement. A guarantee would give you
>As the word "lifetime" implies that the producer will replace that
>part as long as the buyer lives, the producer will face some 5 year
>old buy something, and see this guy with 85 years again, with the
>wretched part in his hands, wanting a replacement, 80 years later.
>This is simply not possible as the producer does not have any kind of
>insurance to keep stock for these cases even if the producer goes
>bancrupt or simply ceases to exist.
That's why thr U.S. makes superior products!
>As you see (or not) the use of the word "lifetime guearantee" is
>wrong, and thus has to be forbidden.
>Multiple Sklerose http://www.teleport.com/~semerson/ms.html>Müdigkeit http://www.teleport.com/~ctseng/cfs_pages/index.html>Amalgam http://www.ariplex.com/ama/ama_p0.htm>Lyme-Disease http://www.ariplex.com/lyme/lyme_top.htm